Research

Digital Inclusion

UNDERSTANDING STATE-LEVEL VARIATIONS IN INDIA'S DIGITAL TRANSFORMATION

African Journal of Information and Communication, Issue 30, 2022  

India’s digital transformation is often described in terms of the country’s vast internet penetration, growing mobile connectivity, and widespread uptake of digital payments and  other  online  services.  Undoubtedly,  India  has  made  tremendous  progress  on  all  these  fronts  over  the  last  few  years.  But  digitalisation  narratives  founded  upon aggregate  national  statistics  bear  the  risk  of  assuming  a  homogeneity  of  digital access and experience in the country. This article highlights some of the state-level differences  in  digital  access,  skills,  and  infrastructure  across  India—as  a  basis  for dispelling  assumptions  about  the  homogeneity  and  universality  of  India’s  digital transformation. The article draws attention to the varying levels of digital readiness within  India,  and  to  the  need  to  account  for  these  variations  in  the  design  and implementation of the country’s digital initiatives.

COVID-19: ACCESS TO DEVICES A MUST FOR BRIDGING THE DIGITAL DIVIDE

Down to Earth Magazine , 28 July, 2020

The COVID-19 pandemic has highlighted how the lack of access to an Internet-enabled handset device presents the most immediate barrier in India's digital divide. Solving this problem will require the cooperation of multiple stakeholders at all levels, including the government, telecom operators, device manufacturers, micro lending institutions and community platforms.

INDIA'S ON A DIGITAL SPRINT THAT IS LEAVING MILLIONS BEHIND

BBC World, 17 October, 2019

The exuberance around India's digital story, in terms of increasing adoption and consumption, is accompanied by the sobering reality of a vast digital divide.  This piece notes that a person's location, income, gender, education, language, and age are among the many  factors that define this divide. It calls for rigorous data-driven exercise to measure which factors are causing what level of exclusion and the reasons behind it.

GO TO LAHAUL-SPITI FOR `INTERNET KA VANVASS'. DIGITAL INDIA AND TELECOM COMPANIES SKIPPED IT

The Print, 5 July, 2019

This piece draws attention to the challenges faced by the residents of district Lahaul-Spiti in Himachal Pradesh due to the lack of telecom connectivity. It describes the state of telecom infrastructure in the region and how its remoteness and sparse population make it an unviable candidate for large scale commercial expansion. I make a case for more effective use of the universal services obligation fund to devise technically feasible solutions that are suited to the local context.