Research

My research interests lie in the study of digital technologies and their interaction with law and society, including the governance and policy processes that are shaping these fields. The links below refer to my work in areas like privacy and surveillance reform, digital competition, Internet access and telecommunication policies.

Recent work

Indian Express Explained.Live session on "What does Privacy Mean on Social Media" held on 26 June, 2021. The discussions revolved around India's new intermediary guidelines and broader issues of regulation in the online space.

Online dispute resolution in India: Looking beyond the window of opportunity (14 April, 2021)

In this article co-authored with Rashika Narain for the LEAP blog, we describe the meaning, evolution and state of adoption of online dispute resolution (ODR) in India. We also introduce the Handbook on Online Dispute Resolution designed to encourage the adoption of ODR solutions by businesses. While sharing the optimism generated by recent advancements in this space, we also highlight the country's persisting digital divide and concerns of excessive central planning in the design of ODR systems.

Contributed to the report on Technology Governance in a Time of Crisis that was prepared by a multi-disciplinary team of 45 technicians, lawyers, and ethicists and published by the Human Technology Foundation. The report offers a guide for the responsible governance of COVID-19 related technological solutions.

The work included the development of a multi-factor risk impact assessment toolkit and its application to various tech interventions that have been adopted during the pandemic, including the Indian government's Aarogya Setu app.

COVID-19: Access to devices a must for bridging the digital divide (28 July, 2020).

Wrote for Down to Earth Magazine about how the COVID-19 pandemic becoming a harsh reminder of the persistent digital divide in India. The absence of an Internet-enabled device presents the most immediate barrier in this divide.

Analysis of India's Aarogya Setu App (28 Aug, 2020)

Co-authored this analysis of Aarogya Setu that looks into issues of transparency in the app’s code and development process, its mandatory application, in certain contexts, and the implications for user privacy.


Street-level officials in India's COVID-19 response (6 April, 2020).

Wrote for the LEAP Blog about the critical role of street-level bureaucrats, like district-level officials, police officers, social workers and other members of the local administration, in the implementation of COVID-19 related policies.

Contributed to the online symposium on the value of Internet Openness at the time of COVID-19, by the Internet Governance Forum coalition on Net Neutrality and Community Connectivity. Published by Medianama on 18 May, 2020.

  • From rules to enforcement -- The piece outlines the development of India’s net neutrality framework and the questions that lie ahead in terms of enforcement and building a multi-stakeholder framework.

  • Ensuring openness amidst the crisis -- This piece discusses the ways in India’s net neutrality rules might interact with the developments around COVID-19, including demands for zero rating of some websites.